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The State Consumer Disputes Redressal Commission, Punjab (SCDRC,PB), India is a quasi-judicial commission which was set up in 1988 under the Consumer Protection Act, 1986. The said Act has been repealed by Consumer Protection Act 2019 with transitional provision. It's Head Office is situated in Chandigarh. The Commission is headed by a sitting or retired Judge of the High Court. The Commission is presently headed by Hon'ble Mrs. Justice Daya Chaudhary, former Judge of the Punjab and Haryana High Court. State Commission deals with the consumer complaints where the value of goods or services paid as considered exceeds Rs.One Crore but upto Rs.Ten Crore, filed by the consumers under the Act. State Commission acts as Appellate Authority under Section 41 and Section 47 of Consumer Protection Act, 2019. Any person aggrieved by an order made by the Commission may prefer an appeal against such order before the Hon'ble National Commission within a period of 45 days from the date of receipt of the order.


The Consumer Protection Act, (in short,‘The Act’) is a benevolent social legislation that lays down the rights of the consumers and provides for their promotion and protection. The first and the only Act of its kind in India, it has enabled ordinary consumers to secure less expensive and often speedy redressal of their grievances. By spelling out the rights and remedies of the consumers in a market so far dominated by organized manufacturers and traders of goods and providers of various types of services, the Act makes the dictum, caveat emptor (‘Buyer Beware’) a thing of the past.

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Consumer Awareness is an act of making sure the buyer or consumer is aware of the information about products, goods, services, and consumers rights. Consumer awareness is important so that buyer can take the right decision and make the right choice. Consumers have the right to information, right to choose, right to safety. Let us learn more about Consumer rights, responsibilities and consumer awareness in detail.

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